Privacy Policy

Acoustic Horizon Studios, located at 23 Music Circle East, Nashville, TN 37203, and operated by Elias Thorne, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. It applies to all users of our website, clients of our recording services, and individuals who interact with us in any way.

1. Information We Collect

We collect several types of information from and about users, including:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you contact us, book a session, subscribe to our newsletter, or create an account.
• Payment Information: When you pay for our services, we collect payment information such as credit card details or other financial information necessary to process your payment. This information is processed through secure third-party payment processors.
• Usage Data: We automatically collect information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. This helps us personalize your experience, improve our website, and analyze trends. For more information, please see our Cookies Policy.
• Project-Related Data: During recording sessions, we collect audio and video data related to your projects. This may include recordings of music, voiceovers, and other performances. We treat this data with utmost confidentiality.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To provide you with our recording, mixing, mastering, and voiceover services, and to manage your bookings and accounts.
• Communication: To communicate with you about your projects, respond to your inquiries, send you updates and promotional materials (if you have opted in), and provide customer support.
• Payment Processing: To process payments for our services and manage invoices.
• Website Improvement: To analyze website usage and trends, personalize your experience, and improve the functionality and content of our website.
• Marketing: To send you promotional emails, newsletters, and other marketing communications about our services and upcoming events (if you have opted in). You can opt out of receiving these communications at any time.
• Legal Compliance: To comply with applicable laws and regulations, respond to legal requests, and protect our rights and interests.

3. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, web hosting providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Secure Storage: We store your information on secure servers and in controlled facilities.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may retain project-related data indefinitely for archival purposes, unless you request its deletion.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected] or call us at (615) 345-9876.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. Your continued use of our website or services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Acoustic Horizon Studios
23 Music Circle East
Nashville, TN 37203
Email: [email protected]
Phone: (615) 345-9876

This Privacy Policy is governed by the laws of the State of Tennessee.

Last Updated: October 26, 2023